R.A.C.I.

• Responsible

• Accountable

• Consulted

• Informed

What is a RACI Matrix?

A RACI matrix is an organizational tool used to clearly define team roles and responsibilities within a project, department, or workflow. The acronym RACI stands for:

• Responsible: The individual(s) who complete the task or deliver the work.

• Accountable: The person ultimately answerable for the outcome and who approves the work.

• Consulted: Team members or stakeholders who provide input, expertise, or feedback.

• Informed: Those who need updates or results but are not directly involved in execution.

By outlining who does what at each step, a RACI matrix provides a structured visual framework that eliminates uncertainty and ensures every role is clearly understood.

Why implement a RACI matrix?

A RACI matrix helps organizations overcome one of the most common operational challenges — unclear ownership. When responsibilities overlap or communication breaks down, productivity suffers and accountability fades. RACI matrices create a clear visual for consistent and repeatable processes that can be replicated across teams.

At Reaper Consulting, we use RACI matrices as a core tool to bring clarity and structure to organizational workflows. By clearly defining who is responsible, accountable, consulted, and informed within each process, we help businesses eliminate confusion, strengthen accountability, and improve cross-team communication. Whether you’re developing new policies, refining procedures, or implementing efficiency initiatives, a well-designed RACI provides the foundation for smoother operations and measurable results.